ISO 9001

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rqmicro AG is certified according to ISO 9001. The quality management system covers development, production and distribution of analytical instrumentation and reagents as well as microbiological services and research projects.

Quality Policy

Quality is an integral part of rqmicro AG’s values and conduct. Quality guides our actions to deliver products and services that are safe, compliant and preferred. Quality is essential for the achievement of our ambition to empower our customers to make water safe.

rqmicro AG’s quality management system is customer-centric. Current and future customer needs direct our efforts towards achieving customer satisfaction. At rqmicro AG, our commitment is to never compromise on the safety and quality of our products and services. This requires everybody to be engaged, to understand and embrace his/her responsibility and to be empowered and willing to take action.

Hence, our shared commitment to:
• Focus on customer excellence
• Comply with relevant safety, conformity and regulatory standards
• Continuously challenge ourselves to improve the quality management system
• Encourage participation and promote quality responsibilities amongst employees and 3rd parties

At rqmicro AG, teamwork, engagement, ownership and support by everyone are vital for achieving our quality objectives. In this context, we are committed to providing the required leadership, management and resources.

We ensure that the Quality Policy is reviewed annually, improved continuously and communicated to employees and relevant third parties.

At its core, Quality is first and foremost about trust in our products and services. But Quality is also more than this. It is about delivering what we promise in everything we do. Each and every one of us has the power to influence Quality and trust through our leadership, dedication and passion.